Subscriptions

Need to manage your subscription or have questions about subscriptions? We've got you covered here.

How can I change my subscription refill schedule?

“You can change your subscription refill schedule anytime by choosing a new ship date or refilling right away from your account.

Can I skip or delay my next subscription refill?

If you need to skip or delay your next subscription refill, you can do so easily from your account. Manage your subscription, skip upcoming refills, and view your full refill schedule anytime.”

How do I change the products or scents in my subscription?

Update the products or scents in your subscription anytime from your account. Just edit your Squatch Box before your next refill processes to get exactly what you want.

How do I cancel my subscription?

You can cancel your subscription anytime from your account. Just follow a few quick steps to manage or stop your Squatch Box when you’re ready.

Are there any subscription cancellation fees?

Cancel your subscription anytime with no fees, right from your account dashboard.

How can I edit my shipping address on my subscription?

Update your billing or shipping address anytime in your account. Changes will apply to future orders and subscription shipments.

How can I add one-time items to my subscription?

You can add one-time items to your subscription anytime. They’ll be included with your next Squatch Box refill.

Why should I create a subscription?

Save up to 30%, enjoy free delivery, early access to new products, and customize your scents with a flexible subscription you can change anytime.

Can I purchase products without subscribing?

You can buy any product without a subscription. Single bars, bundles, and more are always available.