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Where is my tracking number? | Which bars are best for daily use? | Can I use Dr. Squatch soap on my hair and face?
Product Questions
Which bars are best for daily use?
Why should I use an all-natural cologne?
Can I use Dr. Squatch soap on my hair and face?
Which bars are best for dry/sensitive skin?
How long does a bar of soap last?
How should I apply Dr. Squatch cologne?
Which bars are best for oily skin?
What are your product dimensions?
Are Dr. Squatch products vegan?
What are the ingredients used in Dr. Squatch soap?
What are your shampoo & conditioner bottles made of?
What ingredients are used in your cologne?
Where is Dr. Squatch soap made?
Are your ingredients organic?
Does Dr. Squatch test products on animals?
How is Dr. Squatch soap different from commercial soaps?
Shipping and Billing
How will my order be shipped?
Will my orders be forwarded if I move?
Where do you ship?
Do you accept PayPal?
When will my order arrive?
Which payment methods do you accept?
How much is shipping?
Do I need to be home when my order arrives?
Do you ship to PO boxes?
Do you offer expedited shipping?
Sign Up Questions
How does a Dr. Squatch subscription work?
Are there any subscription cancellation fees?
Can I try your products before I buy them?
Who do I talk to about partnerships, media inquiries, and idea submissions?
How do I contact you?
Can I purchase products without subscribing?
Can women use your products?
Subscription Settings
How can I cancel my subscription?
How do I change my subscription's frequency?
How do I change my soap scents?
Can I skip my next renewal?
How do I change my subscription's renewal date?
How do I add products to my upcoming renewal?
What if I run out of products before my next renewal?
When can I expect my subscription orders?
Account Settings
How do I reset my password?
How do I change my shipping address?
How do I update payment information?
How do I update my account details?
My Orders
Why hasn't my tracking information updated?
When will my order ship?
Where is my tracking number?
I entered the wrong shipping address — can you change it?
I'm not satisfied — what can be done?
Can you cancel my order?
Policies
What is your return policy?
What is the refund policy?
What exactly is the 100% Sudisfaction Guarantee?
Can I cancel my order?
Legal Policies
What are your terms & conditions of use?
What's your privacy policy?
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