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Subscriptions

9 articles

Can I purchase products without subscribing?

Absolutely! All of our products are available to...

Updated 6 months ago by Dr. Squatch

How can I change my subscription refill schedule?

There are two ways you can change your subscription refill schedule: 1.) You can click the ' Refill Tonight' button in your Squatch Box menu on your account page, which would cause your subscription…

Updated 3 months ago by Pine Tar Connoisseur

Can I skip or delay my next subscription refill?

Still working through some bars? No problem - you can skip your next refill. Here's how: Login to your account dashboard. Click Squatch Box to go to the subscription you'd like to skip. Click the Ski…

Updated 3 months ago by Pine Tar Connoisseur

How do I change the products or scents in my subscription?

PLEASE NOTE: In order to receive your new scents in your next refill, please change them BEFORE your next refill order is processed. You'll be receiving an email notification 24 hours prior to your s…

Updated 3 months ago by Pine Tar Connoisseur

How do I cancel my subscription?

We hate to see you go, but we get that sometimes these things don't work out. To make this easier, cancelling your subscription is as easy as a click of a button... literally! Login to your account d…

Updated 3 months ago by Pine Tar Connoisseur

Are there any subscription cancellation fees?

There are no cancellation fees! We want to make this as painless and straight-forward as possible. You can cancel your subscription in your account dashboard. PLEASE NOTE : If you cancel too close to…

Updated 6 months ago by Dr. Squatch

How can I edit my shipping address on my subscription?

PLEASE NOTE : If this is regarding an order that was placed over 30 minutes ago, your order has already been sent over to our warehouse to be processed. Please contact us if you have further question…

Updated 6 months ago by Pine Tar Connoisseur

How can I add one-time items to my subscription?

To add one time items to your subscription order: Login to your account page. Click on the 'Squatch Box' section from the menu on the left hand side. Click Add-ons on the top right corner of your Squ…

Updated 3 months ago by Pine Tar Connoisseur

Why should I create a subscription?

Subscribe and Save! Choose to get a quarterly or monthly shipments of soap ! The monthly option offers you the capability to include 2 or 3 soaps as apart of your subscription. The quarterly option c…

Updated 3 months ago by Pine Tar Connoisseur

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