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top questions
What is the option to pay in installments on Shop Pay?
When checking out with Shop Pay, you now have the option to pay now or later. Paying in installments on Shop Pay allows you to split your purchase amount into 4 equal, biweekly installment payments—w…
Which payment methods are accepted if I use the option to pay in installments on Shop Pay?
The installments option on Shop Pay is available on both debit and credit cards.
Are there late fees?
No, there are no late fees if you miss a scheduled payment.
What if I receive a refund on a purchase made through installments with Shop Pay?
If we process a refund, the refunded amount will be returned to your original payment method within 3-10 business days, and your balance will be updated. If your refund is less than your total purcha…
Have more questions?
For questions about installment payments on Shop Pay, visit https://shoppay.affirm.com/us/s/. For questions about Shop Pay or the Shop App, visit shop.app/help/shop-pay.
What does it mean if I don't see an option for ShopPay at Checkout?
ShopPay Installments for Dr. Squatch is only available in the U.S. Additionally, your order must meet or exceed the $50 threshold for the ability to choose ShopPay as a method of payment. Click the p…
When will installments be available outside of US?
The Doc is currently working on expanding pay installments outside of the U.S! Affirm will be available to Canada later this year!
I didn’t get approved for Shop Pay Installments…what do I do?
If you were not approved for Shop Pay Installments, check your email inbox for an email from Affirm. This email will provide more information and context about your application. If you weren’t approv…
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