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Account Questions

How do I login and create an account?

Having an account is the best way to make sure you're taking advantage of all that Dr. Squatch offers! With an account, you can view your order history, set up a subscription, change your scents, add… Click for more

How do I reset my account password?

Log in to your account dashboard.. Click "Account Settings" on the left hand menu. The page will display your profile with your name and email and your account details. Click the orange " Reset " but… Click for more

How do I edit my payment information?

Log in to your account dashboard.. Click "Billing and Shipping" on the left hand menu. The page will display your current billing information and shipping details. You can click on the orange " Edit… Click for more

How do I change my email?

If you’re looking to change the email on your account, contact us at support@drsquatch.com and we’ll help you out! Click for more

Where do I find information about my order history?

You can find information about your order history on your ' My Orders ' page. Your order history only includes orders placed with your account email. If your order shows a Preparing status, we are cu… Click for more

My account page does not have the most up to date information. How can I fix this?

If your account is not showing updated information regarding your orders or account information, you can manually clear the account cache in just one click to refresh the settings! Just go to Account… Click for more

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