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top questions
Why can’t I see my points?
You can only view your Loyalty Points when you are logged into your Dr. Squatch account. Log into your account here !
Can I use these points towards getting a discount on my subscription renewal?
You’re absolutely free to use Loyalty Points when you start a new subscription, but unfortunately, you cannot use them on renewals. Click here to sign up!
Can Loyalty Points or Tiers Expire?
Loyalty Points Your points will expire after six months of inactivity. So as long as you make another purchase (even if you don't use your points), you'll retain your points for 6 more months. Loyalt…
How do I redeem points?
Super easy! Once you’re logged into your account and you've added all of the items you want into your cart, you will see an option to redeem your points on the checkout screen. You’ll be able to rede…
What happens to my points on an order I have refunded?
Unfortunately, Loyalty Points earned for that purchase will be removed from your current balance of points.
How do I join the Loyalty Program?
To start, you’ll need to set up a Dr. Squatch account. You can sign up here. Once you’ve activated your account, you can start earning Loyalty Points! Boom!.
Can I use my Loyalty Points with discounts or promo codes?
Unfortunately, Loyalty Points cannot be stacked with any other discount or promo codes!
I selected the wrong point coupon - how can I fix this?
Unfortunately, you cannot switch point redemption coupons once selected; however, you are still able to use that coupon for a later purchase.
Is the Squatch Perks program available in international countries?
Currently, Squatch Perks is not available in Canada, but we’re working hard to make it available in the future!
How do I earn points?
It’s easy! You’ll automatically get 1 point for every $1 you spend on any purchase, but there are tons of other ways to earn points! Check out these ways to earn points: 10 Points Create an account 1…
Do I earn extra points if I have a subscription?
Yes! New subscribers automatically get 15 points, plus an additional 15 points after the first quarter you remain subscribed.
How many points do I get if I sign up today?
When you sign up for an account, you immediately get 10 points to start.
Can past purchases give me points?
Unfortunately, loyalty points won't be received for purchases made on or before April 27, 2021.
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