What exactly is the 100% Sudisfaction Guarantee?

We understand that everyone is different — we're happy to help you find a replacement scent that you absolutely love. If we're not a great match, no hard feelings! We'll refund your order!

If you aren't 100% satisfied with your Dr. Squatch products, please contact us within 30 days of your order delivery date!

Note: Sudisfaction Guarantee is only applicable to soap, lotion, toothpaste, cologne, hair care, deodorant, face wash, beard oil, or candle products produced by Dr. Squatch and purchased via the Dr. Squatch website.  Other products, such as razors, that are sold on the Dr. Squatch website are excluded from the Sudisfaction Guarantee, as well as products not bearing the Dr. Squatch brand. Any product not included in the Sudisfaction Guarantee will so state on its own product page.

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