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top questions

What currencies do you accept?

Dr. Squatch accepts USD in the US and the Canadian dollar in Canada. At this time, we are only able to offer CAD via Shop Pay checkout. All subscription orders will be made in USD.

Do you accept PayPal?

We do accept PayPal for orders in USD ! Please double check that your PayPal account is linked to a credit card, debit card, or bank account. We currently do not accept PayPal balances at this time.…

Which payment methods do you accept?

We accept all major debit and credit cards...

How long will my refund take to process?

When we submit a refund for you, that refund is processed immediately on our end. Depending on your bank and the payment method used, the time that it can take for the amount to be reflected back on…

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