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Top Questions

What currencies do you accept?
Dr. Squatch accepts USD (US store), CAD (CA store), as well as Pounds (£ ) and Euros (€) for the EU stores. At this time, we are only able to offer USD/CAD via Shop Pay checkout. Click for more
Which payment methods do you accept?
We accept all major debit and credit cards... Click for more
How long will my refund take to process?
When we submit a refund for you, that refund is processed immediately on our end. Depending on your bank and the payment method used, the time that it can take for the amount to be reflected back on… Click for more

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