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Top Questions

What currencies do you accept?

Dr. Squatch accepts USD (US store), CAD (CA store), as well as Pounds (£ ) and Euros (€) for the EU stores. At this time, we are only able to offer USD/CAD via Shop Pay checkout. Click for more

Do you accept PayPal?

We do accept PayPal for orders in USD ! Please double check that your PayPal account is linked to a credit card, debit card, or bank account. We currently do not accept PayPal balances at this time.… Click for more

Which payment methods do you accept?

We accept all major debit and credit cards... Click for more

How long will my refund take to process?

When we submit a refund for you, that refund is processed immediately on our end. Depending on your bank and the payment method used, the time that it can take for the amount to be reflected back on… Click for more

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