Shipping and Billing

14 articles

When will my order arrive?

Due to COVID-19, our courier is experiencing significant delays. This has caused our standard delivery window to change accordingly. If you haven't received your order yet, please keep in mind that y…

Updated 1 week ago by Dr. Squatch

How will my order be shipped?

Due to COVID-19, our courier is experiencing significant delays. This has caused our standard delivery window to change accordingly. If you haven't received your order yet, please keep in mind that y…

Updated 1 week ago by Dr. Squatch

How long will my order take to process?

Due to COVID-19, our courier is experiencing significant delays. This has caused our standard delivery window to change accordingly. If you haven't received your order yet, please keep in mind that y…

Updated 1 week ago by Squatcher Watcher

How much is shipping?

Shipping rates are calculated based on size and...

Updated 1 week ago by Dr. Squatch

Do you offer expedited shipping?

Yes, we offer USPS Priority Mail...

Updated 1 month ago by Dr. Squatch

Where do you ship?

Due to COVID-19, our courier is experiencing significant delays. This has caused our standard delivery window to change accordingly. If you haven't received your order yet, please keep in mind that y…

Updated 1 month ago by Dr. Squatch

My package is lost - what should I do?

Due to COVID-19, our courier is experiencing significant delays. This has caused our standard delivery window to change accordingly. If you haven't received your order yet, please keep in mind that y…

Updated 2 months ago by Squatcher Watcher

Do you ship to military addresses?

Here at Dr. Squatch, we support our troops...

Updated 2 months ago by Dr. Squatch

Will my orders be forwarded if I move?

Due to COVID-19, we have seen an unprecedented volume of orders, and our courier is experiencing associated delays. This is causing our standard delivery window time to shift significantly. If you ha…

Updated 2 months ago by Dr. Squatch

How long will my refund take to process?

When we submit a refund for you, that refund is processed immediately on our end. Depending on your bank and the payment method used, the time that it can take for the amount to be reflected back on…

Updated 3 months ago by Squatcher Watcher

Which payment methods do you accept?

We accept all major debit and credit cards...

Updated 5 months ago by Dr. Squatch

Do you accept PayPal?

We do accept PayPal for one-time orders! Please double check that your PayPal account is linked to a credit card, debit card, or bank account. We currently do not accept PayPal balances at this time.…

Updated 5 months ago by Dr. Squatch

Do I need to be home when my order arrives?

No you don't! USPS does not require...

Updated 8 months ago by Dr. Squatch

Do you ship to PO boxes?

Yes - we do ship to PO Boxes! Always double...

Updated 8 months ago by Dr. Squatch

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