What's my order status / tracking number?

Updated 2 months ago by Dr. Squatch

Due to COVID-19, our courier is experiencing significant delays. This has caused our standard delivery window to change accordingly. If you haven't received your order yet, please keep in mind that your order is most likely affected by this change in delivery time and may arrive outside the normal range. We're closely monitoring all information around COVID-19 and our expected delivery windows, and we sincerely appreciate your patience.

Please keep in mind that the information below reflects our standard policy.

When your order has left our warehouse, you'll receive a shipping confirmation email with your tracking info. If you haven't received a shipping confirmation email within 4 business days of placing your order, please check your spam folder! If it's not in your spam folder, please contact us and we'd be happy to look into it for you!

Check out this handy guide on how to whitelist emails to make sure that our notifications are going straight to your inbox.

Still Need Help? Please contact us.


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