Shipping - How will my order be shipped?
Our standard shipping method is via DHL Global Mail to any address located within the contiguous US for orders that are 1 lbs and under. DHL global mail has an average delivery time of 3-5 business days. Orders to the west coast may take up to 5 business days to be delivered. If an order is shipped via DHL Global Mail, it will be tendered to USPS for local delivery.
Orders that exceed 1 lbs in weight will be shipped via Newgistics. This particular shipping service has an average delivery time of 3-5 business days as well. Orders to the west coast may take up to 5 business days to be delivered. If an order is shipped via Newgistics, it will be tendered to USPS for local delivery and can tracked using either the Newgistics website or the standard tracking page for USPS.
Large orders may be shipped via UPS Ground. You should expect 2-5 business days for delivery once it leaves our shop. Please check your inbox for tracking information, as we will automatically send a tracking number to the email address associated with your Dr. Squatch account within 24-hours of your order leaving our shop!
International shipping is done through DHL global mail and rates are calculated at checkout based on your country and order size. Please contact us with questions or for an order quote. Expect delivery to occur within 1-2 business weeks (though it may take longer depending on your location)!