Order Issue - How do I use Paypal for check-out?
How do I use Paypal for check-out?:
When you have selected your desired items and proceeded to our check-out page, simply select the "check-out with PayPal" button featured in the top-right of the check-out page:
Once you have logged into your PayPal account, feel free to select your preferred payment method using PayPal (in which you will be given the option to check-out using your PayPal account balance or your preferred credit/debit card listed under your PayPal wallet).
However, please be advised, should you attempt to create any future orders using the same Dr. Squatch account, if you select PayPal as your preferred payment option, it will default to using the PayPal credit/debit card associated with your PayPal wallet.
How do I use Paypal Credit for check-out?:
When you proceed to the PayPal check-out page (mentioned above), select PayPal credit as your preferred payment option. However, please be advised, should you attempt to create any future orders using the same Dr. Squatch account, if you select PayPal as your preferred payment option, it will default to using PayPal credit.
I received a refund via Paypal, when will it appear in my account?:
Once a refund has been issued to a standard Paypal account, the refund will appear in your available Paypal balance in 24-48 hours. However, the transaction itself will be displayed within your account summary section in 3-5 minutes. The funds will not be available for use until the refund process has been completed.This will occur if you used your Paypal balance to initially pay for your order, or if you used a credit/debit card attached to your Paypal account.
I received a refund via Paypal Credit, when will it appear in my account?:
Once a refund has been issued to a Paypal Credit account, it will be directly refunded to your Paypal Credit available balance. The refund will appear in 1-7 business days, and the funds will not be available for use until Paypal Credit has completed the refund process and update your Paypal Credit balance.
How many Paypal accounts can I attach to my Dr. Squatch account?:
You can only have 1 Paypal account attached to your Dr. Squatch account. And once you create your first order using Paypal as your preferred check-out method, should you attempt to check-out using Paypal again, it will automatically use the Paypal payment method you selected prior to complete your order.
Can I change the Paypal account that is attached to my Dr. Squatch account?:
Currently, once a Paypal account has been linked to a Dr. Squatch account it can not be replaced by any alternate Paypal account. Due to this, we strongly recommend that before you use Paypal as a check-out method, please ensure that the Paypal account you use is the same account that you'd like to use for all future orders.