Soapscription - Modify, Pause, or Cancel Plan

Here is a guide on making the most commonly requested changes to your subscription account:

Everything can be done from your account page located at:
https://drsquatch.com/customer/account

If you're having trouble logging into your account, please check this article:
Password Reset

How to switch between our available subscription plans:

How to switch between our soap-scription plans (More Soaps, Less Soaps, or Switch to Quarterly or Monthly):

  1. Click "edit plan" in the top left area of your account page, located under "Your Subscriptions"
  2. Choose the subscription you would like to change to and then click the "change" button at the bottom of the page to continue.
  3. 3. Hit confirm on the next screen which details the changes that will take place.
    4. 
    The changes will take effect on your next billing cycle, as shown on the confirmation page.

Skip Shipment - For when you have too much soap on hand:

  1. Click "edit plan" in the top left area of your account page, located under "Your Subscriptions"
  2. Click "Skip Next Renewal"
  3. This will automatically push your Soap-scription back one renewal period.  So if you're on a monthly subscription this would be one month, if you're on quarterly, it would be one quarter.
  4. You can check the exact date on the main account page

Cancel Soap-scription:

  1. Click "edit plan" in the top-left of your account page, located under "Your Subscriptions"
  2. Click "cancel subscription" on the bottom-left side of your account page:

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