Do I need to be home when my order arrives?
Updated 1 month ago
by
Dr. Squatch
No you don't! USPS does not require a signature for package delivery.
Product Questions
What are the ingredients used in Dr. Squatch soap?
What are your shampoo & conditioner bottles made of?
Are Dr. Squatch products vegan?
What ingredients are used in your cologne?
How is Dr. Squatch soap different from commercial soaps?
How should I apply Dr. Squatch cologne?
Why should I use an all-natural cologne?
Which bars are best for oily skin?
What are your product dimensions?
Does Dr. Squatch test products on animals?
Where is Dr. Squatch soap made?
Which bars are best for daily use?
Which bars are best for dry/sensitive skin?
Can I use Dr. Squatch soap on my hair and face?
How long does a bar of soap last?
Shipping and Billing
Where do you ship?
How much is shipping?
Do I need to be home when my order arrives?
Do you ship to military addresses?
Do you ship to PO boxes?
Will my orders be forwarded if I move?
Do you offer expedited shipping?
Do you accept PayPal?
Which payment methods do you accept?
How will my order be shipped?
Sign Up Questions
Who do I talk to about partnerships, media inquiries, and idea submissions?
Can I try your products before I buy them?
Can I purchase products without subscribing?
How does a Dr. Squatch subscription work?
Are there any subscription cancellation fees?
How do I contact you?
Can women use your products?
Subscription Settings
How do I change my subscription's renewal date?
What if I run out of products before my next renewal?
How do I change my soap scents?
How do I add products to my upcoming renewal?
When can I expect my subscription orders?
How can I cancel my subscription?
Can I skip my next renewal?
How do I change my subscription's frequency?
Account Settings
How do I update my email address and/or password?
How do I update payment information?
How do I change my shipping address?
How do I reset my password?
My Orders
I'm not satisfied — what can be done?
I entered the wrong shipping address — can you change it?
Can you cancel my order?
When will my order ship?
Why hasn't my tracking information updated?
Where is my tracking number?
Policies
Can I cancel my order?
What is your return policy?
What is the refund policy?
What exactly is the 100% Sudisfaction Guarantee?
Legal Policies
